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Master’s Series 2026/27 • Webinar 1 of 4

What is working, and what is holding us back

AI is changing our profession faster than most of us expected. In the first webinar of his year, the Master, Ajay Gupta, brings together a panel of market and technology experts to cut through the hype: where AI is genuinely delivering in underwriting, broking and claims today, and where it is not. Expect practical examples of what is working well, what has not succeeded, and what it all means for the future of our profession.

Panel

Melissa Collett • Chief Executive Officer, Insurtech UK
Caroline Bedford • Founder & Chief Executive Officer, Edii
Taha Ahmad • Verisk
Morad Maher • Verisk

Chaired by Ajay Gupta, Master of the Worshipful Company of Insurers.

Supported by the WCI Entrepreneurs & Innovation Group.

Arrangements

Key themes

Where AI is delivering today, and the results
Pilots that stalled and lessons learnt
Legacy systems, data & market infrastructure
People, process and culture as barriers
Brokers, underwriters & their relationship
Where human judgement remains essential

Format

Online webinar, for members only.

Have a question for the panel?

There will be time for live Q&A, and members are warmly invited to send questions in advance to stephenwilkinson1@hotmail.co.uk. We will endeavour to answer as many as possible on the day. Further webinars and events through the year will give members more opportunities for discussion.

Protect All

The Master’s theme 2026/27

Preparing the next generation for an AI-enabled insurance profession. The Master’s chosen charity, Digit<all>, helps young people develop digital skills and confidence, including those whose access to such opportunities is limited.

Coming next in the Master’s Series

Future skills, talent & the next generation
Ethics, fairness & the boardroom
Human judgement & the future profession

Master's Series: AI in the London Market and beyond